--- title: Making Technology Simple description: Read our Blog to learn how Convergent can help you. --- [![vast.png](https://simple.askconvergent.com/hs-fs/hubfs/Convergent%20Logo%20clear%20background%2022.png?width=415&height=101&name=Convergent%20Logo%20clear%20background%2022.png "vast.png")](https://www.askconvergent.com) - [About](https://askconvergent.com/about/) - [Solutions](https://askconvergent.com/solutions/) - [Unified Communications & Contact Center](https://askconvergent.com/solutions/unified-communications-contact-center/) - [Cybersecurity](https://askconvergent.com/solutions/cybersecurity/) - [Connectivity](https://askconvergent.com/solutions/connectivity/) - [Artificial Intelligence](https://askconvergent.com/solutions/artificial-intelligence/) - [Cloud Services](https://askconvergent.com/solutions/cloud-services/) - [Managed Services](https://askconvergent.com/managed-services/) - [ConvergentOne UC&C](https://askconvergent.com/managed-services/convergentone-managed-services/) - [Advisory Services](https://askconvergent.com/managed-services/advisory-services/) - [Resources](https://simple.askconvergent.com/blog/) - [Blog](https://simple.askconvergent.com/blog) - [Technical Resources](https://connect.askconvergent.com/technical-library) - [Video Resources](https://connect.askconvergent.com/video-resources) - [Contact](https://askconvergent.com/contact/) CLOSE - Support Portals - [Customer Portal](https://askconvergent.myportallogin.com) - [Employee Portal](http://portal.office.com) MENU Support Portals - [Customer Portal](https://askconvergent.myportallogin.com) - [Employee Portal](http://portal.office.com) # BLOG #### [A Legacy of Connection: 50 Years in the Making](https://simple.askconvergent.com/blog/a-legacy-of-connection) Fifty years ago, technology looked very different. There were no cloud platforms. No cybersecurity... [READ MORE](https://simple.askconvergent.com/blog/a-legacy-of-connection) #### [What a Trusted Technology Advisor Actually Does (and Doesn’t Do)](https://simple.askconvergent.com/blog/what-a-ta-does-and-doesnt) The phrase “trusted technology advisor” gets used a lot. But for many organizations, it can be hard... [READ MORE](https://simple.askconvergent.com/blog/what-a-ta-does-and-doesnt) #### [A Message From The CEO](https://simple.askconvergent.com/blog/a-message-from-our-ceo) Dear Clients and Partners, [READ MORE](https://simple.askconvergent.com/blog/a-message-from-our-ceo) #### [The VMware Fallout: What You Must Do Now](https://simple.askconvergent.com/blog/the-vmware-fallout) The VMware landscape is shifting faster than anyone expected. Broadcom’s removal of nearly all... [READ MORE](https://simple.askconvergent.com/blog/the-vmware-fallout) #### [Staying Resilient in 2026: How Intelligent Cloud Hosting & DRaaS Are Changing Everything](https://simple.askconvergent.com/blog/stayingresilientin2025) For the past year, IT leaders have been navigating one of the most disruptive shifts the VMware... [READ MORE](https://simple.askconvergent.com/blog/stayingresilientin2025) #### [How Technology is Transforming Patient Rehabilitation](https://simple.askconvergent.com/blog/transformingpatientrehabilitation) At Good Shepherd Rehabilitation, innovation meets compassion. Through Empower+, a free, interactive... [READ MORE](https://simple.askconvergent.com/blog/transformingpatientrehabilitation) #### [When The Cloud Faulters: What That Means For Your Business](https://simple.askconvergent.com/blog/when-the-cloud-faulters) Today, organizations around the world experienced widespread disruption when Amazon Web Services... [READ MORE](https://simple.askconvergent.com/blog/when-the-cloud-faulters) #### [Protecting What Matters Most in A Connected World](https://simple.askconvergent.com/blog/protect-what-matters-most-in-a-connected-world) Every October, Cybersecurity Awareness Month serves as a reminder that in today’s digital... [READ MORE](https://simple.askconvergent.com/blog/protect-what-matters-most-in-a-connected-world) #### [The Modern Contact Center: Smarter CX With AI](https://simple.askconvergent.com/blog/the-modern-contact-center-smarter-cx-with-ai) The contact center isn’t just about answering calls anymore. It has become the hub of customer... [READ MORE](https://simple.askconvergent.com/blog/the-modern-contact-center-smarter-cx-with-ai) #### [Stronger Outcomes = CX + AI](https://simple.askconvergent.com/blog/strongeroutcomescxai) Customer Experience (CX) has always been at the heart of business success. Today, with the rise of... [READ MORE](https://simple.askconvergent.com/blog/strongeroutcomescxai) #### [3 Signs It’s Time to Update Your Phone System](https://simple.askconvergent.com/blog/3-signs-to-update-your-phone-system) In today’s fast-paced business environment, communication is everything. Yet many organizations... [READ MORE](https://simple.askconvergent.com/blog/3-signs-to-update-your-phone-system) #### [Why SASE Is Reshaping Enterprise IT Strategy](https://simple.askconvergent.com/blog/why-sase-is-reshaping-enterprise-it-strategy) In a time where security and connectivity are more intertwined than ever, traditional networking... [READ MORE](https://simple.askconvergent.com/blog/why-sase-is-reshaping-enterprise-it-strategy) #### [Strategic Partnership Enhances UC](https://simple.askconvergent.com/blog/enhancingucsolutions) Convergent and Ronco announce a strategic partnership to ensure seamless continuity and innovation... [READ MORE](https://simple.askconvergent.com/blog/enhancingucsolutions) #### [The Wake-Up Call for Mid-Sized Contact Centers](https://simple.askconvergent.com/blog/thewakeupcall) For decades, Avaya has been a staple in enterprise communication and contact center technology. But... [READ MORE](https://simple.askconvergent.com/blog/thewakeupcall) #### [VMware and Broadcom Changes: What You Need To Know](https://simple.askconvergent.com/blog/vmwareandbroadcomchanges) The VMware landscape is shifting fast — and if you rely on VMware for your business, you need to be... [READ MORE](https://simple.askconvergent.com/blog/vmwareandbroadcomchanges) #### [How Convergent Drives Cloud Cost Savings for Healthcare IT](https://simple.askconvergent.com/blog/costsavingsforhealthcareit) At Convergent, we understand the complex challenges healthcare organizations face in managing IT... [READ MORE](https://simple.askconvergent.com/blog/costsavingsforhealthcareit) #### [Why MDR is a Game Changer and How it Can Protect You](https://simple.askconvergent.com/blog/whymdrisagamechanger) In today’s rapidly evolving digital landscape, maintaining robust cybersecurity measures is not... [READ MORE](https://simple.askconvergent.com/blog/whymdrisagamechanger) #### [CONVERGENT REAFFIRMS COMMITMENT TO MITEL CUSTOMERS AMID CHAPTER 11 FILING](https://simple.askconvergent.com/blog/responsetomitelchapter11) As a strategic technology advisory firm and expertise in IT integration, Convergent, reaffirmed its... [READ MORE](https://simple.askconvergent.com/blog/responsetomitelchapter11) #### [Why UC is the Future for Your Business](https://simple.askconvergent.com/blog/whyucisthefuture) As technology evolves, so do the expectations of customers and employees when it comes to... [READ MORE](https://simple.askconvergent.com/blog/whyucisthefuture) #### [CASE STUDY: Streamlining IT operations](https://simple.askconvergent.com/blog/streamliningitoperations) Company Background After the COVID-19 pandemic, a valued customer partnered with Convergent to... [READ MORE](https://simple.askconvergent.com/blog/streamliningitoperations) #### [The Shift To Digital Resilience](https://simple.askconvergent.com/blog/thedigitalresilienceshift) As industries accelerate their digital transformation, the conversation around cybersecurity is... [READ MORE](https://simple.askconvergent.com/blog/thedigitalresilienceshift) #### [Smart Online Habits: Keeping Your Data Safe from Hackers](https://simple.askconvergent.com/blog/smartonlinehabits) In today’s digital world, the internet is a part of our everyday lives. We use it for school,... [READ MORE](https://simple.askconvergent.com/blog/smartonlinehabits) #### [Mitel and Zoom Join Forces: A Game-Changing Hybrid Solution](https://simple.askconvergent.com/blog/mitelzoompartnership) Convergent is thrilled to share exciting news for our Mitel customers. Mitel and Zoom have entered... [READ MORE](https://simple.askconvergent.com/blog/mitelzoompartnership) #### [The Future of IT: Why Colocation and Cloud Solutions Are Essential for Your Business](https://simple.askconvergent.com/blog/colocationcloud/24) In an era defined by artificial intelligence and data-driven decisions, the way organizations... [READ MORE](https://simple.askconvergent.com/blog/colocationcloud/24) #### [A Major Shift in the Telecom Industry](https://simple.askconvergent.com/blog/majorshiftintelecom24) NEC, a major player in the telecom industry, recently announced that it will begin phasing out its... [READ MORE](https://simple.askconvergent.com/blog/majorshiftintelecom24) #### [Testimony: A Seamless Migration to the Cloud](https://simple.askconvergent.com/blog/migrationtothecloud) Ben Franklin Technology Partners of Northeastern Pennsylvania (BFTP/NEP) is at the forefront of... [READ MORE](https://simple.askconvergent.com/blog/migrationtothecloud) #### [A New Approach to Modern Authentication](https://simple.askconvergent.com/blog/modernauthentication) In the dynamic realm of modern business, adaptability is crucial. The surge in remote work and the... [READ MORE](https://simple.askconvergent.com/blog/modernauthentication) #### [Guarding Your Digital Fortress](https://simple.askconvergent.com/blog/yourdigitalfortress) Technology has become the epicenter of our lives. We store our personal information, conduct... [READ MORE](https://simple.askconvergent.com/blog/yourdigitalfortress) #### [Why Layering Your Security Matters](https://simple.askconvergent.com/blog/layeredsecurity) In today's rapidly evolving digital landscape, cybersecurity has become paramount for businesses of... [READ MORE](https://simple.askconvergent.com/blog/layeredsecurity) #### [How SD-WAN can improve your life](https://simple.askconvergent.com/blog/improvelifewithsdwan) Outdated traditional network systems struggle to meet market standards for customer satisfaction,... [READ MORE](https://simple.askconvergent.com/blog/improvelifewithsdwan) #### [Knowing Mobile Device as a Service](https://simple.askconvergent.com/blog/knowingdaas) Is your enterprise effectively managing its mobile environment? In today's ever-evolving business... [READ MORE](https://simple.askconvergent.com/blog/knowingdaas) #### [The IoT Revolution](https://simple.askconvergent.com/blog/theiotrevolution) Over the past five years, the market for connected devices for homes has exploded, with... [READ MORE](https://simple.askconvergent.com/blog/theiotrevolution) #### [Start Your UCaaS Migration](https://simple.askconvergent.com/blog/startucaasmigration) It’s not uncommon for someone to showcase a smartphone to you and declare it the only phone they... [READ MORE](https://simple.askconvergent.com/blog/startucaasmigration) #### [5 Considerations for CCaaS](https://simple.askconvergent.com/blog/5considerationsforccaas) Whether it’s your first time looking for a CCaaS provider or you’re ready to make the switch,... [READ MORE](https://simple.askconvergent.com/blog/5considerationsforccaas) #### [The Sweetest Deal On Earth](https://simple.askconvergent.com/blog/hershey1) This famous Pennsylvania company needed an update to their phones and contact center. See why... [READ MORE](https://simple.askconvergent.com/blog/hershey1) #### [Protect Your Network From Attacks](https://simple.askconvergent.com/blog/cybersecurity-awareness-month) Since 2004, October has been Cybersecurity Awareness Month, created by the Department of Homeland... [READ MORE](https://simple.askconvergent.com/blog/cybersecurity-awareness-month) #### [Time to Update Your POTS Line](https://simple.askconvergent.com/blog/time-to-update-your-pots-line) Are you currently using plain old telephone service (POTS) lines for your fax, security/fire... [READ MORE](https://simple.askconvergent.com/blog/time-to-update-your-pots-line) #### [Kari’s Law and RAY BAUM’S Act](https://simple.askconvergent.com/blog/911regulationsupdate) Being compliant with Kari's Law and the RAY BAUM's Act involves companies with multiline telephone... [READ MORE](https://simple.askconvergent.com/blog/911regulationsupdate) #### [Helping Penn Stainless Fight Cyber Threats](https://simple.askconvergent.com/blog/helping-penn-stainless-fight-cyber-threats) Penn Statinless Products (PSP) is a premium supplier and processor of specialty stainless steel,... [READ MORE](https://simple.askconvergent.com/blog/helping-penn-stainless-fight-cyber-threats) #### [Webex Calling Features and Benefits](https://simple.askconvergent.com/blog/webex-calling) Cisco Webex Calling brings together all the right tools to get the job done. From meetings to... [READ MORE](https://simple.askconvergent.com/blog/webex-calling) #### [Are you E911 compliant?](https://simple.askconvergent.com/blog/are-you-e911-compliant) In uncertain times, it is crucial to protect your employees during the event of an emergency. The... [READ MORE](https://simple.askconvergent.com/blog/are-you-e911-compliant) #### [Top 3 Early Warning Signs of a Bad UC Vendor](https://simple.askconvergent.com/blog/top-3-early-warning-signs-of-a-br-bad-uc-vendor) Unified Communication (UC) vendors are not all cut from the same cloth. Each vendor has its own... [READ MORE](https://simple.askconvergent.com/blog/top-3-early-warning-signs-of-a-br-bad-uc-vendor) #### [Will My UCaaS Change Due to Mitel and RingCentral’s Partnership?](https://simple.askconvergent.com/blog/mitel-and-ringcentrals-partnership) RingCentral has become Mitel's exclusive UCaaS partner that will replace MiCloud Connect. The great... [READ MORE](https://simple.askconvergent.com/blog/mitel-and-ringcentrals-partnership) #### [Dangers of the Dark Web](https://simple.askconvergent.com/blog/dangers-of-the-dark-web) Browsing the internet can have its consequences if not properly monitored. Big websites like... [READ MORE](https://simple.askconvergent.com/blog/dangers-of-the-dark-web) #### [Convergent Receives Mitel Velocity Recognition](https://simple.askconvergent.com/blog/convergent-receives-mitel-velocity-designation) BETHLEHEM, Pa. —Convergent has become one of a few in the United States to be selected by Mitel as... [READ MORE](https://simple.askconvergent.com/blog/convergent-receives-mitel-velocity-designation) #### [An Inside Look at the Kaseya VSA Cyberattack](https://simple.askconvergent.com/blog/kaseya-cyberattack) Cybercriminals are unfortunately not going away. With the recent Kaseya VSA cyberattack, thousands... [READ MORE](https://simple.askconvergent.com/blog/kaseya-cyberattack) #### [Meraki Cloud Managed IT For SMB](https://simple.askconvergent.com/blog/meraki-cloud-managed-it) What is Meraki? It’s so much more than a platform; it’s a myth buster. It’s a transformative... [READ MORE](https://simple.askconvergent.com/blog/meraki-cloud-managed-it) #### [5 Phishing Awareness Tips to Protect Your Organization](https://simple.askconvergent.com/blog/5-phishing-awareness-tips) Organizations can implement policies and technologies to protect against many security threats.... [READ MORE](https://simple.askconvergent.com/blog/5-phishing-awareness-tips) #### [A Cohesive Framework to Achieve More](https://simple.askconvergent.com/blog/cloud-unified-communications) During the pandemic, many businesses struggled to adapt to new remote work arrangements. In theory,... [READ MORE](https://simple.askconvergent.com/blog/cloud-unified-communications) #### [Convergent Expands into Philadelphia and Partners with Helm](https://simple.askconvergent.com/blog/convergent-expands-into-philadelphia-and-partners-with-helm) Convergent, a Lehigh Valley based provider of comprehensive IT and managed services, is announcing... [READ MORE](https://simple.askconvergent.com/blog/convergent-expands-into-philadelphia-and-partners-with-helm) #### [Why Security Awareness Training is Critical for Remote Environments](https://simple.askconvergent.com/blog/security-awareness-training) Security awareness training has always been an essential tool for businesses to protect against... [READ MORE](https://simple.askconvergent.com/blog/security-awareness-training) #### [Why Financial Services IT Teams Should Implement Cisco SecureX](https://simple.askconvergent.com/blog/financial-services-should-implement-cisco-securex) When it comes to financial services companies, there are very few things that are more important... [READ MORE](https://simple.askconvergent.com/blog/financial-services-should-implement-cisco-securex) #### [Phishing Awareness Exercises to Test Your Employees](https://simple.askconvergent.com/blog/phising-awareness-exercises) Employee security awareness is critical to company success - and the outlook is often worse than... [READ MORE](https://simple.askconvergent.com/blog/phising-awareness-exercises) #### [Convergent Announces Promotions](https://simple.askconvergent.com/blog/convergent-announces-promotions) Convergent, a Lehigh Valley based provider of comprehensive IT and managed services for SMB &... [READ MORE](https://simple.askconvergent.com/blog/convergent-announces-promotions) #### [Small Business IT Support: Where to Begin?](https://simple.askconvergent.com/blog/small-business-it-support-where-to-begin) The cost of cybercrime is expected to reach $6 trillion globally this year. With many businesses... [READ MORE](https://simple.askconvergent.com/blog/small-business-it-support-where-to-begin) #### [7 Commonly Overlooked Network Security Threats](https://simple.askconvergent.com/blog/7-commonly-overlooked-network-security-threats) When it comes to network security, there’s much more than meets the eye. You’re likely already... [READ MORE](https://simple.askconvergent.com/blog/7-commonly-overlooked-network-security-threats) #### [Stop Attacks You’d Never See Coming with Dark Web Threat Intelligence](https://simple.askconvergent.com/blog/dark-web-threat-intelligence) Prevent your organization’s data from being sold to the highest bidder by using dark web threat... [READ MORE](https://simple.askconvergent.com/blog/dark-web-threat-intelligence) #### [Can VOIP Help Your Business?](https://simple.askconvergent.com/blog/can-voip-help-your-business) We’ve been hearing a lot of buzz lately about VoIP, or Voice Over Internet Protocol, which is just... [READ MORE](https://simple.askconvergent.com/blog/can-voip-help-your-business) #### [4 Things IT Managed Services Can Save Your Business in 2021](https://simple.askconvergent.com/blog/4-things-it-managed-services-can-save-your-business-in-2021) The traditional way many IT MSPs would define their business would be that they manage a business’s... [READ MORE](https://simple.askconvergent.com/blog/4-things-it-managed-services-can-save-your-business-in-2021) - - - - ### [ABOUT](https://askconvergent.com/about/) | [CUSTOMER SUPPORT](https://askconvergent.myportallogin.com/) | [RESOURCES](https://simple.askconvergent.com/blog) | [CONTACT US](https://askconvergent.com/contact/) Copyright © | [Privacy Policy](https://askconvergent.com/privacy-policy/)