Ben Franklin Technology Partners of Northeastern Pennsylvania (BFTP/NEP) is at the forefront of...

In the dynamic realm of modern business, adaptability is crucial. The surge in remote work and the...

Technology has become the epicenter of our lives. We store our personal information, conduct...

In today's rapidly evolving digital landscape, cybersecurity has become paramount for businesses of...

Outdated traditional network systems struggle to meet market standards for customer satisfaction,...

Is your enterprise effectively managing its mobile environment? In today's ever-evolving business...

Over the past five years, the market for connected devices for homes has exploded, with...

It’s not uncommon for someone to showcase a smartphone to you and declare it the only phone they...

Whether it’s your first time looking for a CCaaS provider or you’re ready to make the switch,...

This famous Pennsylvania company needed an update to their phones and contact center. See why...

Since 2004, October has been Cybersecurity Awareness Month, created by the Department of Homeland...

Are you currently using plain old telephone service (POTS) lines for your fax, security/fire...

Being compliant with Kari's Law and the RAY BAUM's Act involves companies with multiline telephone...

Penn Statinless Products (PSP) is a premium supplier and processor of specialty stainless steel,...

Cisco Webex Calling brings together all the right tools to get the job done. From meetings to...

In uncertain times, it is crucial to protect your employees during the event of an emergency. The...

Unified Communication (UC) vendors are not all cut from the same cloth. Each vendor has its own...

RingCentral has become Mitel's exclusive UCaaS partner that will replace MiCloud Connect. The great...

Browsing the internet can have its consequences if not properly monitored. Big websites like...

BETHLEHEM, Pa. —Convergent has become one of a few in the United States to be selected by Mitel as...

Cybercriminals are unfortunately not going away. With the recent Kaseya VSA cyberattack, thousands...

What is Meraki? It’s so much more than a platform; it’s a myth buster. It’s a transformative...

Organizations can implement policies and technologies to protect against many security threats....

During the pandemic, many businesses struggled to adapt to new remote work arrangements. In theory,...

Convergent, a Lehigh Valley based provider of comprehensive IT and managed services, is announcing...

Security awareness training has always been an essential tool for businesses to protect against...

When it comes to financial services companies, there are very few things that are more important...

Employee security awareness is critical to company success - and the outlook is often worse than...

Convergent, a Lehigh Valley based provider of comprehensive IT and managed services for SMB &...

The cost of cybercrime is expected to reach $6 trillion globally this year. With many businesses...

When it comes to network security, there’s much more than meets the eye. You’re likely already...

Prevent your organization’s data from being sold to the highest bidder by using dark web threat...

We’ve been hearing a lot of buzz lately about VoIP, or Voice Over Internet Protocol, which is just...

The traditional way many IT MSPs would define their business would be that they manage a business’s...