Convergent and Ronco announce a strategic partnership to ensure seamless continuity and innovation for Mitel customers. Under this agreement, Convergent will assume responsibility for servicing Ronco’s Mitel client base, while Ronco focuses on core business verticals in healthcare and education.
Many of these customers were originally supported by Sage Technology Solutions before Ronco’s acquisition, and this transition ensures they continue to receive uninterrupted service and enhanced support with Convergent’s specialized expertise.
“Our partnership with Ronco strengthens our ability to provide businesses with the highest quality communications solutions and support,” said Christopher Jones, CEO of Convergent. “We are excited to welcome Ronco’s Mitel customers to the Convergent family. They will continue to receive the reliable service they’ve come to expect – now with the added benefit of Convergent’s specialized unified communications team and expanded solution set. Together with Ronco, we ensure these customers have what they need for today and the future of their communications.”
This partnership reflects Ronco’s strategic decision to concentrate on its core strengths, particularly in healthcare efficiencies, education solutions, and audiovisual technology, while entrusting its Mitel clients to a proven partner.
With Convergent’s dedication to Mitel and other UCaaS/CaaS solutions we have decades of experience, transitioning customers will continue to receive the same reliable support they’ve come to expect, with the added benefit of access to enhanced support models, including managed services and proactive monitoring for modernizing their communications platforms. This transition has been carefully designed to be smooth and effortless, ensuring business as usual for all affected clients.
About Convergent:
Convergent is a leading technology solutions company with nearly 50 years of experience in unified communications, cloud services, and IT managed services. A Mitel Gold Partner and trusted advisor, Convergent focuses on making technology simple and delivering unparalleled value to customers through a customer-first approach and expert support.
About Ronco:
Ronco Communications is an integrated communications technology company with over 55 years of experience in delivering telephony, audiovisual, healthcare communications, and education solutions. Ronco prides itself on its local partnerships and end-to-end approach – from consultation and design to implementation and support – always striving to transform the way organizations communicate and operate.
