Knowing Mobile Device as a Service

Apr 18, 2023 | By Chris Carrero

Is your enterprise effectively managing its mobile environment? In today's ever-evolving business landscape, companies are constantly adapting to new workplace models that prioritize flexibility, efficiency, and cost-effectiveness. Modern businesses heavily depend on mobile devices for day-to-day operations as they prioritize the hybrid work work model for work applications and data.

The recent shift towards remote and hybrid work has further accelerated this trend, with employees now accustomed to working across multiple mobile devices. It is clear that mobile device management is crucial for today's enterprises. Let's delve into how mobile Device-as-a-Service can offer an effective solution.

What is Mobile Device as a Service?

Mobile Device as a Service (DaaS), also referred to as managed mobility services, consolidates essential mobility lifecycle processes into a single, streamlined service. With DaaS, you can outsource tasks such as procurement, deployment, and management of mobile devices and associated systems.

Leveraging the expertise of experienced professionals, you can ensure that your enterprise mobile environment remains secure, compliant, and user-friendly for your employees. DaaS empowers your organization to be agile and responsive to various mobile device requirements. 

How DaaS works

A DaaS provider can offer assistance with various device-related processes, including:

  • Planning
  • Procurement
  • Provisioning
  • Activation
  • Management
  • Security
  • Support
  • Recycling, re-use, and disposal

This end-to-end service ensures that your business is fully supported at every stage of the mobile device management (MDM) lifecycle, reducing complexity in your mobile environment and enhancing the end-user experience for your employees.

A crucial aspect of DaaS is that the costs are consolidated into a single monthly fee. This ensures that your mobility lifecycle is seamlessly managed without financial constraints that could potentially cause delays. With a predictable and transparent cost structure, you can effectively budget and manage your mobile device environment, allowing for smooth and uninterrupted operations.

Spread Costs Over Time

With DaaS, you can overcome the financial limitations that come with sourcing, acquiring, and deploying devices in your enterprise. For instance, upgrading to new technology like the latest iPhone may require a significant upfront cost. However, with DaaS, you are not constrained by budgets. Your provider can source, purchase, and deploy devices at scale, consolidating the cost into a monthly DaaS fee.

This means that you can repay the purchase costs through a service charge, rather than an upfront payment, allowing you to own the devices outright and remain debt-free. This makes the initial hardware payment more manageable, and your employees can access the latest technology, regardless of varying budgets from month to month. DaaS enables your enterprise to have greater flexibility in device acquisition and deployment, ensuring your employees have access to the devices they need, precisely when they need them.

Comprehensive Support 

DaaS goes beyond just financial management and covers the entire lifecycle of a mobile device. Your enterprise is supported throughout the lifetime of the device, from procurement to disposal. Your provider can offer support to end-users, manage device replacements, handle recycling, disposal, or re-use of devices, and streamline the telecom lifecycle process. This helps improve the end-user experience and reduces the burden on your internal teams.

Moreover, DaaS can also include a Unified Endpoint Management (UEM) solution as part of the service, ensuring security and governance across your entire workforce, even if employees are using their own devices. This helps keep corporate data secure and enables you to maintain control over your mobility environment, ensuring compliance with security and governance measures. DaaS offers a comprehensive and full-circle approach to managing your mobile devices, providing long-term support and enhancing overall device management efficiency.

 

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