Webex Calling Features and Benefits

Jan 19, 2022 | By Convergent

Cisco Webex Calling brings together all the right tools to get the job done. From meetings to messaging, the Webex App engages users to create exceptional experiences while working.

Webex Calling Features

 

  • Audio and video calls: Instantly place crystal clear audio or video calls with quick-to-call buttons
  • Background noise removal: Pick up calls in a busy environment without the distracting noise.
  • Call forwarding: Send your calls to another phone number or voicemail while on the go.
  • Call hold/resume: Easily place a call on hold and resume again
  • Call waiting/call transfer: See who is calling and seamlessly transfer calls to other phones.
  • Elevate a call to a meeting: If you’re on a 1:1 telephone call, you can easily elevate it into a full-featured meeting to take advantage of transcriptions and recordings
  • Extensions and phone menu: Automatically re-route calls as needed
  • Merge and conference: Merge calls or easily go from 1:1 to a conference and add additional people without setting up a meeting
  • Move/pull calls: Effortlessly move calls between phone, laptop, or tablet.
  • Single number reach: Set your business calls to ring at any number
  • Virtual/custom backgrounds: Choose a background to give you more privacy, remove distractions and share your creativity
  • Voicemail: Connect to your voicemail, view waiting messages, and access visual or non-visual voicemail, all with a single click

Benefits of Webex Calling

Work From Anywhere

Webex calling allows you to make and receive business calls anywhere, on any device. It’s secure and keeps you connected on-the-go.

Calling Features You Expect

Webex is competitive with other solutions and it delivers rich features you’ve come to expect from enterprise-grade collaboration solutions.

Continuous Collaboration

Don’t let distance get in the way of work. Meet with your team, brainstorm on a whiteboard and share files before, during and after your call.

Reliable and Secure

Webex isn’t just easy to use. It’s reliable, too. Ensure every call is answered with intelligent call routing.

Simple Setup

New team members? No problem. Get Webex onboarding and collaboration set up within just a few clicks.

Flexible Plans To Scale

Webex offers several types of plans that include calling. The Basic and Meet plans include the ability to call anyone with a Webex account. The Call plan enables you to also call anyone with a phone number domestically or internationally (usage billed per minute applies) and includes additional calling features. When complemented with the Meet plan, you’ll easily be able to elevate your call to a full-featured meeting and experience the most seamless and robust collaboration experience to keep your business running.

Get Help From Our Experts

With over 45 years of experience, Convergent has grown into a solutions provider that specializes in unified communications. Our strong reputation for innovation and drive for reliable service has made us a favorable delivery partner throughout the United States. Let our team of Webex experts help you with the insights your business needs to get started.

Reach out today for a FREE consultation.

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