As a strategic technology advisory firm and expertise in IT integration, Convergent, reaffirmed its commitment to supporting its customers following Mitel Networks' voluntary Chapter 11 bankruptcy filing. As businesses navigate this development, Convergent remains focused on ensuring continuity, stability, and ongoing strategic guidance for organizations using Mitel Business and Mitel Connect (legacy ShoreTel) platforms.
Mitel's restructuring is intended to optimize its financial position, backed by $124.5 million in new financing to maintain business continuity. While Mitel undergoes this transition, Convergent customers will see no immediate disruptions-support, operations, and services will continue as usual.
"As Mitel moves through this process, our focus remains on providing clear, strategic insight and ensuring our customers have the information and guidance they need," said Christopher Jones, CEO of Convergent. "There's no need for our Mitel clients to take any immediate action. We are actively monitoring the situation, and in open dialog with Mitel, and continuing to support our customers as we always have. Further details will come in the days and weeks to follow and our team will assess the long-term impacts to our clients, we will provide thoughtful, strategic updates and help our customers determine the best path forward based on their unique needs”
As a long-standing Mitel Gold Partner, Convergent has a commitment to delivering enterprise-grade communication solutions and expert advisory services. While we are not actively urging customers to take immediate action, we are here as a resource for discussions, planning, and long-term strategic decision-making. Customers can continue working with their regular Convergent contacts, and as new information emerges, we will provide updates through our consistent communication channels.
In the meantime, we encourage our customers to stay informed and proactive. If you have questions about how this may impact your current Mitel solution, future upgrades, or overall communication strategy, our team is here to help. Whether you’re considering your long-term technology roadmap or simply looking for reassurance, Convergent is your trusted advisor in navigating this transition. Reach out to your Convergent representative or schedule a consultation with our team to discuss your specific needs and explore the best path forward for your business.
