Making Technology Simple

Mitel and Zoom Join Forces: A Game-Changing Hybrid Solution

Written by Chris Carrero | Sep 18, 2024 4:51:28 PM

Convergent is thrilled to share exciting news for our Mitel customers. Mitel and Zoom have entered into a strategic partnership to deliver a cutting-edge hybrid communications solution that’s perfect for today’s flexible work environments. This new offering combines Mitel’s trusted voice platforms with Zoom’s renowned collaboration tools and AI capabilities, creating a seamless, deeply integrated communication experience that will be available in 2025.

Why This Partnership is Important for You

The Mitel-Zoom collaboration offers a “best-of-both-worlds” approach, providing unparalleled flexibility and security. For Convergent customers, it means you’ll be able to reuse your existing Mitel phones while seamlessly integrating Zoom’s collaboration features like Zoom Meetings, Team Chat, and AI Companion. Whether your infrastructure is on-premises or in the cloud, this solution will enable powerful, AI-driven communication without the need for additional add-ons or plug-ins.

Key Benefits:

  • Reuse Existing Equipment: No need to overhaul your hardware. Your current Mitel phones and devices will fully integrate with the Zoom platform, providing a cost-effective solution.
  • Enhanced Collaboration: Access Zoom’s full suite of tools, including Zoom Meetings and Zoom AI Companion, while still leveraging your Mitel system.
  • Hybrid Flexibility: Tailor your communication strategy to suit your business needs, blending on-premises control with advanced cloud-based collaboration.
  • AI-Driven Productivity: Zoom’s AI Companion will streamline workflows, offering real-time insights and boosting productivity.

A Future-Ready Solution

As businesses continue to embrace hybrid work, maintaining control over critical communications while enabling flexible collaboration is more important than ever. This partnership is designed to address that balance, offering Mitel’s voice security and reliability alongside Zoom’s world-class collaboration features. Whether you’re a small business or a large enterprise, this solution is tailored to evolve with your business needs.

Convergent is here to help you navigate this exciting transition. We’ll ensure your Mitel systems are optimized to take full advantage of the new hybrid capabilities, and we’re ready to assist with any questions or needs as this solution rolls out.

Stay tuned for more details as we approach the 2025 launch. In the meantime, feel free to reach out to our Trusted Advisors at Convergent for more information on how this partnership can elevate your business communications.

Don’t miss out on the future of hybrid communication—get ready to unlock the full potential of Mitel and Zoom!